Adhoc-One-Time Onsite Service / New Installation Request
A: Service Request
Adhoc-One-Time Onsite Service Request
The onsite service request is chargeable on a per ad-hoc basis, a service fee is applied for any onsite diagnosis, filter(s) replacement service, delivery service, or any other types of services that require on-site inspection or an onsite service crew to be called in.
When it requires us to activate our service crew to do an onsite visit or onsite support, a call-back service charge is applied.
Depending on the complexity of the service needed, an additional fee will apply on a per ad-hoc basis.
B: New Installation Request:
Adhoc-One-Time Onsite New Installation Request
- Within 3 meters from your water point (undersink/washer)
- ideal for water Filters/Water Purifier/Water Dispenser setup
- Max up 5 holes drilling
- Included maple, solid surface, wood & quartz countertop surface.
- Fittings & Tube Hose Included.
- Exclude concrete countertop/undersink surface.
- Exclude trunking for tubing.
- On request order for 1 machine only, if you have multiple machines in different locations or the same address, chat with us before you order.
Monday - Friday, 9:00-5:00pm
Public Holiday / Saturday & Sunday: OFF
We shall follow up on your request on the next business day.
many thanks :)